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The Relationship between Information Sender and Receiver: The Art of Communication
For communication to take place, a message must be transmitted by a communicator and correctly received by a listener. If the message is not understood, there is no communication. There is only noise. Between the transmission and reception of a message, much can go wrong. Communication, by definition, involves at least two individuals, the sender and the receiver. There are certain filters or barriers which determine whether or not the message is actually transmitted or received. There may be barriers that exist between the sender and the receiver such as cultural differences. Environmental conditions may also create barriers, e.g., poor acoustics, others talking, outside noises. More common, however, are differences in frames of reference between sender and receiver. For example, there may not be a common understanding of purpose in a certain communication. You may ask me how I'm feeling today. To you, the phrase "How ya doing" ?is nothing more than a greeting. However, I may think that you really want to know and I may tell you - possibly at some length. What Facilitates Clear Communication? A Good Communicator: exchanges ideas, feelings, and values -- uses appropriate language, tone, pitch, and volume -- gives relevant information -- uses non-verbal signals to emphasize and support messages -- clarifies -- solicits feedback -- listens -- responds and reacts -- conveys understanding. Consider yourself as the receiver. Assumptions, attitudes, and sensitivity issues may result in barriers as well. As a receiver you may filter or not hear certain aspects (or any aspect for that matter) of a message. Why? Because the message may seem unimportant or too difficult. Moreover, you may be selective in your attention. For example, you may feel that the sender is being redundant or boring, so you stop listening after the first few words and daydream instead. You may be preoccupied with something else. Or your filtering or lack of attention may be due to your past experience with the sender. You may feel that "this person has never made a point and never will!" You may spend time preparing a response or interrupting with your thoughts. Overall, communication is a difficult process to complete correctly. One must find the medium between the view points of the sender and the receiver in order to relay their message in the most effective way. Copyright www.aeschwartz.com">AE Schwartz & Associates All rights reserved. For additional presentation materials and resources: www.ReadySetPresent.com">ReadySetPresent and for a Free listing as a Trainer, Consultant, Speaker, Vendor/Organization: www.TrainingConsortium.com/">TrainingConsortium CEO, A.E. Schwartz & Associates, Boston, MA., a comprehensive organization which offers over 40 skills based management training programs. Mr. Schwartz conducts over 150 programs annually for clients in industry, research, technology, government, Fortune 100/500 companies, and nonprofit organizations worldwide. He is often found at conferences as a key note presenter and/or facilitator. His style is fast-paced, participatory, practical, and humorous. He has authored over 65 books and products, and taught/lectured at over a dozen colleges and universities throughout the United States.
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(Lumens is the brightness of the projector) What resolution do you need? (Resolution is the number of pixels at which the display device does not have to expand or compress the input signal) What type: install, desktop or portable? (Install projectors tend to be larger and heavier, desktop ones are small and light and portable are somewhere in between!) What you should ask yourself are the following simple questions: How many people will need to see the projected image?A 1000 lumens projector will usually be sufficient for a smaller meeting - up to 20 people. 2000 lumens is better. Improve Your Bottom Line with What You Say When was the last time you thought about what you were actually saying to potential clients? Are you closing the deal more often than not? Or maybe it's time to revamp your elevator speech or introduction.Remember potential clients do not want to hear statistics about you and your company; they want to know how your product or service will benefit them and make their life easier. Tips for Thinking on Your Feet If you really aware and alert, your audience's behavior - faces, bodies, and their hands, will literally transmit scores of "messages." It is possible to judge how well you're being received, how much attention your audience is paying to you, and often how close your objective is to accomplishment. Practice Makes Perfect - 7 Tips for Making the Most of Your Presentation Practice Believe it or not, preparation is a better determinant of presentation success than knowledge, experience, or even talent. The best presenter is almost always the presenter who is the most prepared. The End is the Beginning People remember best what you say last. In a presentation, what people take with them to put into action or to connect with what they already know depends to a large degree on how you end the presentations. A Discussion about Facilitation Skills Interview with Julia Apple-Smith, Manager of Employee Development at Sauer-Danfoss Ames, Iowa about Facilitation Skills:Q: Would you tell me a little bit about the culture at Sauer-Danfoss?Julia: About nine years ago, Dave Pfeifle, President and CEO had a vision for us to change our culture. We, at one time, were part of the Sundstrand Corporation, and as such, over time, had evolved into a company that was fairly autocratic and not very customer focused. Special Delivery! Tips for Improving Your Humor Delivering humorous speeches involves a lot more than simply having good material. Take some time to incorporate these tips into your presentations and watch the fun and laughter factors rise. Story Telling As a Business Tool Long long ago, it was the time when time itself stood still That was the time this story of story telling began When everyone listened to the story and people learned And that was the time people were also very happy Because they were listening to a story.Stories have been the purveyor of knowledge from time immemorial. How To Make Your Best Ever Presentation The most important tip.. Dump that Overhead Projector! What is it about overhead projectors that causes us to become lousy communicators? Why do our speeches or presentations lose much of their steam when we use overheads?Well, for starters, we often give more attention to the overheads than the audience. It can't be helped. Planning a Group Meeting CHARACTERISTICS OF AN EFFECTIVE FACILITATOR: As chairperson, focus on the meeting's goals and objectives throughout the meeting. Most everything you say should serve that purpose. Let Me Tell You a Little Story Once upon a time there was a businessperson who had the task of convincing an audience of the need for the business to plan better for the future. Instead of starting out with a spreadsheet and a long list of numbers he started with a story we all know, "The Three Little Pigs.
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