A Discussion about Facilitation Skills


Interview with Julia Apple-Smith, Manager of Employee Development at Sauer-Danfoss Ames, Iowa about Facilitation Skills:

Q: Would you tell me a little bit about the culture at Sauer-Danfoss?

Julia: About nine years ago, Dave Pfeifle, President and CEO had a vision for us to change our culture. We, at one time, were part of the Sundstrand Corporation, and as such, over time, had evolved into a company that was fairly autocratic and not very customer focused. It was not only Dave's vision for that to change, but it was also a time when our customers were beginning to let us know that if that was the way we were going to do business, they were going to need to find other companies to provide the same type of product that we provide. Dave's vision then became what is now known as Reaching for Excellence. It is not a program. It is our company's vision statement. It represents our philosophy of who we are. There was not a training program here at that time. Part of Dave's vision was to have a learning base to help promote and support that kind of cultural changes. It's really been an evolutionary process over the last eight or nine years. It is something that CMOE has played and integral part in.

Q: How did your relationship with CMOE begin?

Julia - One of the first things we did was to preview the Coaching Skills Workshop in California. We decided that it was a class that we wanted to bring in-house. That class and a Customer Awareness Class, that I created, were really the cornerstone classes for what now has become one of our core courses in the whole training program. As time evolved, we continued to build on that foundation of learning with other classes such as Teamwork I and Teamwork II and other types of learning. So there was a lot of internal training going on.

Q - Can you tell me about how Facilitation Skills came about?

Julia - About five years ago, I was getting feedback from team leaders, facilitators (supervisors), and when I sat in on meetings, it was clear that we were still struggling. We had structured ourselves into teams throughout the organization, but we struggled, when we got people together, to make those meetings as effective as possible. From (my) observation and from feedback, it was very clear that we needed to be doing some thing to build on the Coaching Skills training to give these people some skills on how to facilitate a group. Coaching, I think does a superior job of giving people skills for one-on-one coaching situations. You can even apply a lot of those skills to a group session, but we really wanted something that was more specific to facilitating groups. So a couple of managers went with me to Des Moines to preview a two-day class on Facilitation Skills, and we found that it was pretty typical of what is out there in the industry. We wanted more of what I would call the soft side or the behavioral side of group facilitation. In other words, when people were facilitating groups, they wanted to enhance involvement, help to focus the group without directing the group, how to help the group feel good about what they were doing and actually have fun with it, while helping the group be more effective and efficient.

Even as we started to develop this Facilitation Skills program with CMOE, we struggled. Early on, I remember getting on the phone with Steve Stowell to just talk out some of the issues because it was so different from anything either of us had seen in the consulting industry. Steve and I continued to struggle with how we should put this course together, and what it should look like, because for me, it is really on that soft side. It is not a skill. It's being able to use your intuition and read a group and read the dynamics in a group and know how to react to the flow of what is going on in a group, and pull people in or help to redirect other people if they are not contributing in a positive manner, again without controlling the group.

Q - So is there just not a lot of material out there on Facilitation Skills?

Julia - There is a lot of courses out there on Facilitation, but nothing like what CMOE has created. If you look at what is out there on the market they don't have the same focus that CMOE's course does. A lot of what we were seeing out there under the name of Facilitation Skills is really meeting management. There is a big difference. This is really more facilitating group interaction or 'high performance' facilitation.

Q - What is the target audience for Facilitation Skills?

Julia - The plan was that it would end up being for everybody. The original goal was to first give the skills to management, and then give it to all employees. When managers were first going through the course, the feedback we got was that it would be extremely useful for the team members to have the same skills. It would make facilitating the group so much easier if everyone understood what was going on in terms of task, climate, and behavior.

Q - Can you see any improvement in your facilitators as a result of being committed to the Facilitation Skills Workshop?

Julia - Absolutely! The people that were in the first class have definitely noticed an improvement in their facilitation skills. We haven't done any structured observations, but just from our ad hoc types of settings where they are leading the group and I am a part of the group, I have definitely seen an improvement. I think it plays out, not only in terms of a structured meeting, but also in how they go about doing their jobs on a day-to-day basis, because the principles that are taught in Facilitation Skills, as with Coaching, go beyond just the structured setting. Yes, I have seen a lot of improvement in those people, and it mainly has to do with their confidence level.

If you would like to learn more about CMOE's www.cmoe.com/facilitation-skills.htm">Facilitation Skills workshop titled www.cmoe.com/bookstore">Leading Groups to Solutions, please contact a CMOE Regional Manager at (801) 569-3444 or visit their www.cmoe.com/home.htm">website.


MORE RESOURCES:
Pitch Perfect: Six Sales Presentation Techniques That Eliminates Nerves  Entrepreneur

It's perfectly normal to be nervous before a sales presentation. Whether this is your big moment, or just another opportunity to pitch, most people will feel some ...


Presentation gives personal touch to MLK's 'Dream' speech  Reading Eagle

Robert Jefferson is emotional as he recites it at Wyomissing Public Library as part of Black History Month.


Rowan County commissioners to set public hearings, receive reading presentation - Salisbury Post  Salisbury Post

Staff reports. SALISBURY — Rowan County commissioners will meet Monday to schedule a number of public hearings on zoning matters, receive a ...


Fredonia students share presentation to board | News, Sports, Jobs  Evening Observer

Tess Corell, Joseph Cerrie Jr. and Trevor Napoli gave presentations at the Fredonia Board of Education meeting Tuesday evening. The students were directed ...


Schedule presentation by NAACP during Black History Month  Greenville Daily Reflector

The Daily Reflector. Sunday, February 17, 2019. During February, Black History Month and the 110th anniversary of the founding of the NAACP, the Pitt County ...


Former Winner standout Cox thriving as Presentation's go-to...  Daily Republic

ABERDEEN—Put Allison Cox anywhere on the basketball court, and you'll likely see her make a positive impact. Presentation College's 5-foot-9 forward has ...


The entire Nintendo Direct 2/13 presentation is now a YouTube ad  Nintendo Enthusiast

Some YouTube viewers are now being met with the entirety of the latest Direct from February 13 as a pre-roll ad.


Presentation on Johnstown ambulance billing slated | News, Sports, Jobs  Gloversville Leader-Herald

JOHNSTOWN — A Connecticut-based emergency services billing firm will give a presentation on what it can offer the city at the Common Council's monthly ...


International presentation on collaboration brings together community  News at Louisiana Tech

Tech faculty and students collaborated with members of the local Ruston community to give the round table talk “University-Community Partnership to Enhance ...


Brevard Marine Advisory Council to Host Presentation on Nutrient Reduction Measures Feb. 21 |  SpaceCoastDaily.com

The Brevard Marine Advisory Council (BMAC) will host an information presentation by the St. John's River Water Management District (SJRWMD) and the ...


TSC to Host Mr.Amigo Presentation  KRGV

BROWNSVILLE- Texas Southmost College, in collaboration with the Mr. Amigo Association, will host the TSC Amigofest on Thursday, February 28, 2019, from ...


Al-Ghazali Trade gets 'Best Watch Presentation 2019' award for MIDO watches  Saudi Gazette

Abdullatif Mohammed Al-Ali Al-Abdullatif said: “Our partnership with MIDO Swiss Watches, with its respected history in watch making, extends for many years we ...


Business Video Tips: Recording a Live Presentation with PowerPoint  Business 2 Community

These are options you'll want to discuss and decide on with your video production company when planning a presentation recording. Very often a speaker has a ...


King University Institute for Faith & Culture presentation to feature Holocaust survivor  Bristol Herald Courier

Holocaust survivor Esther Starobin will share memories of her childhood after fleeing Nazi Germany in 1939 and recount how she learned of her parents' death ...


UPDATE: Mattel (MAT) Issues Disappointing 2019 Guidance in Presentation  StreetInsider.com

(Updated - February 15, 2019 2:48 PM EST). Mattel (NASDAQ: MAT) Sees Flat Y/Y Constant-Currency Sales Growth in 2019, 1Q Gross Revenue Expected to Be ...


testPunjab Cabinet gives nod to budget presentation, clears CAG audit reports  United News of India

Uniindia: Chandigarh, Feb 17 (UNI) The Punjab Council of Ministers on Sunday cleared the presentation of the budget estimates for 2019-20, along with various ...


Oscars 2019: Academy clarifies cinematography presentation plan after dozens of A-listers, filmmakers sign letter  KGO-TV

The Oscars are responding after Emma Stone, Martin Scorsese and a host of other A-listers signed an emphatic letter criticizing the plan to present four awards ...


Middle school presentation for Clifton postponed; now set Wednesday night  The Delaware County Daily Times

CLIFTON HEIGHTS — Snow closed the Upper Darby School District on Monday and also pushed back an informational session regarding a new school in ...


ESPN to Innovate with Full Court Press Second Spectrum Presentation of Los Angeles Lakers vs. Milwaukee Bucks Game on ESPN3 March 1  ESPN MediaZone

By Ben Cafardo @Ben_ESPN. Posted on February 15, 2019. AddThis Sharing Buttons. Share to Facebook Share to Twitter Share to Email App Share to ...


Calling all award nominations, presentation submissions for Campus Sustainability Summit  CU Boulder Today

Organizers are putting out a call for presentations and nominations for the 26th Campus Sustainability Summit April 18, an information-sharing forum featuring ...


Garden of Eatin' to host presentation about gardening, health  Laurinburg Exchange

MAXTON — Three years ago, St. Matthews Metropolitan AME Zion Church's Health and Wellness Ministry began it's Garden of Eatin' community garden. Now…


Presentation on Missing and Murdered Indigenous  Newscenter1.tv

RAPID CITY, S.D. — The Journey Museum and Learning Center is partnering with the Red Ribbon Skirt Society of the Black Hills to present the “Why” campaign, ...


Presentation tonight in Charlottetown focuses on theatre  The Journal Pioneer

Duncan McIntosh will present “A Brief History of Professional Theatre in P.E.I.” today at 7:30 p.m. at Benevolent Irish Society, 582 North River Rd., Charlottetown.


State to give presentation on plans for Hartford Village Bridge  Valley News

WHITE RIVER JUNCTION — While the scope of one significant roadway project in Hartford is just coming to light, another continues to drag on years after being ...


Biography Wax Museum presentation brings history to life  WGEM

Students at Baldwin Elementary got a first hand history lesson from historical figures Tuesday. Mrs. Gill's 5th grade class presented their 'Biography Wax.


Hawaiian Yellow-faced Bee Presentation, Feb. 16  Maui Now

Keālia Pond Wildlife Refuge is open to the public and will feature a special presentation on the Hawaiian yellow-faced bee and free activities on Feb. 16.


Giving an Excellent Presentation: 10 Lessons From Master Educators  TCTMD

Whether we have chosen an academic pathway or not, most of us will serve as educators in some capacity during our careers, with our pupils ranging from *fresh* ...


#6 Ways To Calm Yourself Before Giving A Big Presentation Or Talk  Entrepreneur

Let yourself loose and battle that anxiety with these simple tips before stepping into the boardroom for a meeting.


AWW Violence: Mahama showed leadership by making 'truthful' presentation to Diplomats - Edem Agbana  GhanaWeb

Deputy National Youth Organizer of the opposition National Democratic Congress Edem Agbana has said former President Mahama showed leadership by ...


Chamber luncheon features awards presentation - Local News, News  The Sheridan Press

SHERIDAN — The Sheridan County Chamber of Commerce hosted its annual Business Awards Lunch to recognize nominees and announce the recipients of ...


Healthcare Trust of America (HTA) Investor Presentation - Slideshow  Seeking Alpha

The following slide deck was published by Healthcare Trust of America, Inc. in conjunction with this event.


Parenting the Love and Logic Way Presentation in Ferndale March 19  Oakland County 115 News

Parenting the Love and Logic Way Presentation in Ferndale March 19. (event page). Ferndale, MI- Please join us for a free parenting workshop that combines ...


Hexagon Composites ASA: Invitation to presentation of fourth quarter 2018 results  GlobeNewswire

Hexagon Composites ASA (OSE:HEX) will report its fourth quarter and preliminary annual 2018 results on 13 February in Oslo. Shareholders, analysts and ...


Photo Gallery Presentation College softball vs Dordt College | Entertainment  AberdeenNews.com

The Presentation College softball team picked up their first win on the season with a split with Dordt College Thursday at the PC Winter Dome.


A-Jane autumn/winter 2019 collection presentation | LFW  The Upcoming

This season A-Jane's AW19 collection focuses on Neue Musik (new music), a modern genre intended to create artistic inspiration and optimism, simultaneously ...


Domino's Pizza gave a two-hour presentation about why pizza is great  Quartz

Everybody likes pizza, right? Selling it should be easy as, er, pie? If only. The pizza business is complicated. Domino's Pizza Group runs the chain's franchises in ...


Bonnici's "Russia-style" presentation hurt Malta - Swedish MEP  Times of Malta

A Swedish MEP deplored what he termed as a “Russian-style” presentation made by Justice Minister Owen Bonnici to the European Parliament's committee on ...


Retired Marine will share insights on 10th Mtn Division at presentation in Aspen  Aspen Times

Retired Marine Col. Thomas Duhs gained respect and some insight into the famed U.S. Army's 10th Mountain Division during his years of military *service* in ...


Chinese Dance Presentation Part of Makings of a Master Visit to Mason County  WMKY

The Kentucky Arts Council's traveling folk and traditional arts exhibit, Makings of a Master, will be in Mason County through Feb. 27. The exhibit is at.


Rotary Youth Exchange Presentation at Antwerp Meeting  West Bend News

On January 31st, the Antwerp Rotary Club met for their regular weekly meeting. The presentation for the week was given by Short Term Youth Exchange ...


Markus Lupfer autumn/winter 2019 presentation backstage | LFW  The Upcoming

Getting models runway-ready is a long process, we took a look at the frenzy environment behind the scenes as fashion lovers queued outside the venue, waiting ...


Kaibab Forest to hold presentation during Black History Month  Williams News

Margaret Hangan, archaeologist with U.S. Forest *Service* - Kaibab National Forest, presents on the history of African Americans in northern Arizona from 4 to ...


High School students hear human trafficking presentation  KIEM

EUREKA, CA. (KIEM) – Many of us have heard of the dangers and dire circumstances with human trafficking. This afternoon local high school students got to ...


Officials hear presentation on insurance | News  WoodwardNews.net

Woodward County Commissioners met Monday morning for a regularly scheduled meeting in the Courthouse.


Knoxville Rotary to Host Presentation for RYLA Candidates  KNIA / KRLS Radio

The Knoxville Rotary Club will host a presentation in March previewing the annual Rotary Youth Leadership Awards, coming up in July in Grinnell. Sophomores ...


AVEO Oncology Announces Oral Presentation of TIVO-3 Trial Topline Results at the 2019 ASCO Genitourinary Cancers Symposium  Business Wire

AVEO Oncology (NASDAQ:AVEO) today announced the presentation of data from the Phase 3 TIVO-3 study of tivozanib (FOTIVDA®) versus sorafenib in refract.


A man convicted of murdering a sex worker will deliver an 'inspirational' presentation at a conference for school teachers  INSIDER

Convicted murderer Andrew Evans is set to give a presentation at a teachers conference about addiction recovery.


Leaking Bible presentation coming to Seymour on Sunday  Seymour Tribune

While shopping at Walmart one day, a man talking to Tom Allman pulled out a cellphone and showed him a video about a leaking Bible.Two years ago, Jerry ...


Proposed South Knoxville resort postpones planning commission presentation  WATE 6 On Your Side

A spokesperson for a 40-acre resort proposed in South Knoxville says they are postponing their presentation to a local planning commission.


NCC hosts Naloxone presentation  Pocono Record

TANNERSVILLE — Someone becomes addicted to prescription painkillers, whether it's an adult living with an injury or illness or a child experimenting with the ...


Presentation planned on long-term care bill  South Whidbey Record

A Whidbey Island group is offering a presentation on a bill regarding long-term care, according to the Whidbey Island's Puget Sound Advocates for Retirement ...


Shocking lessons of Wabanaki history featured at presentation in Augusta  Press Herald

AUGUSTA — While community members seated themselves around a large cloth map of Maine, they smiled and introduced themselves to others in the circle.


Markus Lupfer autumn/winter 2019 collection presentation | LFW  The Upcoming

Markus Lupfer presented their new 2019 collection at Victoria House for London Fashion Week. Here are our images from the show. Photos: Kimberley ...


Cassey Gan autumn/winter 2019 collection presentation | LFW  The Upcoming

Cassey Gan presented their new 2019 collection at Freemasons' Hall for London Fashion Week. Here are our images from the show. Photos: Huw Jenkins.


Invitation to 2018 Interim Results Presentation in Oslo Oslo Stock Exchange:DNO  GlobeNewswire

DNO ASA will release its 2018 interim results to the Oslo Stock Exchange at 08:00 am Oslo time on 7 February 2019. A management presentation will follow at ...


ROBERTS | WOOD autumn/winter 2019 collection presentation | LFW  The Upcoming

ROBERTS | WOOD presented their new 2019 collection at Institute of Contemporary Arts for London Fashion Week. Here are our images from the show. Photos: ...


Medical Marijuana Presentation Held in Scranton  PAHomePage.com

SCRANTON, LACKAWANNA COUNTY (WBRE/WYOU) - A seminar was held on Saturday in Lackawanna County to inform people about medical marijuana and ...


Sbanken ASA : Invitation to attend presentation of the fourth quarter 2018 results  GlobeNewswire

We hereby invite you to participate at the presentation of the Sbanken ASAs Q4 2018 report on Wednesday 13 February 2019 at 08.30 CET. Quarterly Earnings ...


RM Admitted He Changed BTS' Grammys Speech To Send An Epic Message To ARMY  Elite Daily

Sunday, Feb. 10 will go down in music history. BTS hit the stage at the 61st Grammy Awards to present the award for Best R&B Album, marking the first time ever ...


ICE HSI Boston special agent leads presentation at large anti-human trafficking networking, education event in western Massachusetts  U.S. Immigration and Customs Enforcement Newsroom

ICE's HSI Boston Special Agent Michael Morizio was the featured presenter at a well-attended Feb. 5, anti-human trafficking professionals networking and ...


Bradford class gives 'souper' presentation  The Daily Advocate

BRADFORD — A Bradford Elementary School classroom celebrated the Super Bowl by holding its own “Souper Bowl” party this week.Intervention.


Oscars reverses plan for ad-break presentations after industry outcry  The Guardian

Decision to relegate four presentations, including best cinematography and best editing overturned following protests by Martin Scorsese, Brad Pitt and others.


2018 Citizen Survey Presentation  Columbia Missourian

Here is the ETC Institute PowerPoint about the 2018 Columbia citizen survey, which found that 79 percent of residents are satisfied with the city's quality of life.


District 300 Parent University to host presentation on ADHD Feb. 11  Chicago Daily Herald

District 300 Parent University will host a presentation on "ADHD: Current Trends in Diagnosis and Treatment" at 6:30 p.m. Monday, Feb. 11, at the District 300 ...


CCFR hosting ice rescue presentation, demonstration  Juneau Empire

Just a few weeks after a rescue on Mendenhall Lake, Juneau's fire department is putting on a demonstration this weekend about being safe on the ice. Capital ...


First Cash Financial Services (FCFS) Investor Presentation - Slideshow  Seeking Alpha

The following slide deck was published by First Cash Financial Services, Inc. in conjunction with this event.


Students hear from military veterans during special presentation  FOX10 News

Some Mobile County Public School students got to take part in a very special presentation on Friday, they got to hear from some Buffalo Soldiers, Tuskegee ...


Presentations school adults on responsible gun ownership  Sunbury Daily Item

Members of the Central Susquehanna Valley Moms Demand Action are spreading the word about responsible gun ownership through free presentations.


Presentation of letters of credentials to the President of the European Council Donald Tusk  EU News

President Tusk received the letters of credentials from two new ambassadors to the European Union.


Podcast: Knock Your Next Business Presentation Out of the Park  Kellogg Insight

If you've ever had to give a presentation at work, then you know: There are a million things to worry about. How do you write the presentation? How should you ...


Hawks of the West presentation cancelled due to weather  Broomfield Enterprise

The Ferruginous Hawks of the West presentation scheduled for tonight at the Mamie Doud Eisenhower Public Library has been cancelled due to the weather.


Vienna honored for budget presentation | news/fairfax  Inside NoVA

For the 25th consecutive year, the Vienna town government has received the Government Finance Officers Association's (GFOA) Distinguished Budget ...


Local officials hear presentation on juvenile justice  Midland Reporter-Telegram

Deputy executive director for Probation Services for the Texas Juvenile Justice Department offers suggestions on how to improve relations between ...


CytoDyn to Deliver Presentation at NobleCon15 Conference Other OTC:CYDY  GlobeNewswire

VANCOUVER, Washington, Jan. 25, 2019 (GLOBE NEWSWIRE) -- CytoDyn Inc. (OTC.QB: CYDY), a biotechnology company developing a novel humanized ...


Addiction & recovery presentation Monday night in Rusk County  WEAU

Matt Jablonsky is originally from Rusk County and now lives in Whitewater. He used meth for 13 years, but has been clean for two years.


Two Presentations, One Set of Slides | GradHacker  Inside Higher Ed

On saving some time by reusing slides while still serving the needs of your audience.


Team Ninja appears to have gone rogue during the EVO Japan 2019 presentation  EventHubs

When Team Ninja took the stage at EVO Japan 2019 to showcase Dead or Alive 6, it's highly unlikely the EVO Japan staff knew the full extent what was about to ...


GreenSky, Inc. Announces Revised Presentation Time at the Goldman Sachs Technology and Internet Conference 2019  Business Wire

ATLANTA--(BUSINESS WIRE)--GreenSky, Inc. (“GreenSky” or the “Company”) (NASDAQ: GSKY), a leading financial technology company Powering Commerce ...


Presentation for Women in Farming Scheduled for Knoxville  KNIA / KRLS Radio

Women seeking to build on their knowledge of agriculture and farming are invited to attend a presentation in Knoxville next month, the second of a two-part ...


Presentation on #MeToo Movement provides legal clarity to college students  Toledo Blade

More than a year after the rise of the #MeToo Movement, which uncovered the pervasiveness of sexual misconduct in American culture, University of Toledo ...


Danbury High School to host internet safety presentation for parents  Danbury News Times

DANBURY — Local high school parents can learn more about online safety for their children next week at a presentation with longtime law enforcement official ...


National Weather Service to give weather safety presentation  Salina Journal

Whether it be a budding tornado, sizzling thunderstorm or blinding blizzard, severe weather affects everyone, especially in Kansas.Severe weather also can be ...


Presentation Sisters Plan $5 Million Residences In 2 Cities  KDLT News

ABERDEEN, S.D. – A group of Catholic nuns in South Dakota is planning new residences in Aberdeen and Sioux Falls. The Presentation Sisters of Aberdeen ...


Round tables for presentation of the newly-established External Oversight Mechanism (EOM) over the police work  Council of Europe

More than 100 participants from various national institutions and civil society learnt of the establishment of the External Oversight Mechanism (EOM) over the ...


Eitforum.com ©